This Privacy Policy explains what information EZY Precision collects, how we use it, and the choices you have. EZY Precision is a sole proprietorship operated by Ezra Peterson, based in the Franklin, Tennessee area. "We," "us," and "our" mean EZY Precision, and "you" means you, the customer or Site visitor. This policy applies to the website at ezyprecision.com and to the services we provide.
1. Information we collect
When you request a booking or contact us, we collect the information you give us, which may include:
- Your name
- Your phone number and email address
- The service address where you want your vehicle detailed
- Vehicle details, such as make, model, size, and condition
- The package, add-ons, and time you select
- Any notes or messages you send us
We do not collect or store payment card information on the Site, because we take payment after the service, on site.
When you use the Site, we also automatically collect basic technical and usage information through analytics, such as your device type, browser, pages viewed, and general location based on your IP address.
2. How we use your information
We use your information to:
- Respond to your booking request and confirm your appointment
- Contact you about your service by text, phone, or email
- Provide, schedule, and improve our services
- Send you service related messages, such as confirmations and reminders
- Protect the Site against spam and abuse
- Keep records and meet legal or tax obligations
3. Text messages
If you give us your phone number, you agree that we may send you text messages about your booking, such as confirmations, scheduling, and reminders. Message and data rates may apply. Message frequency varies. You can opt out of text messages at any time by replying STOP, and you can reply HELP for help. We do not sell or share your phone number with third parties for their own marketing.
4. How we share information
We do not sell your personal information. We share information only with service providers that help us run the business, and only as needed for them to do their work. These include:
- Website hosting and database providers
- A scheduling and calendar provider
- A text messaging provider
- An email delivery provider
- An analytics and spam protection provider
We may also share information if the law requires it, to protect our rights, or in connection with a sale or transfer of the business.
5. Cookies and analytics
The Site uses cookies and similar technologies, including analytics tools, to understand how visitors use the Site and to keep it secure. You can control cookies through your browser settings. Turning off some cookies may affect how the Site works.
6. Data retention
We keep your information for as long as we need it to provide our services, run our business, and meet legal and tax requirements. When we no longer need it, we take steps to delete or de identify it.
7. Your choices
You can ask us to access, correct, or delete the personal information we hold about you. You can opt out of text messages by replying STOP, and you can unsubscribe from any marketing email using the link in the message. To make a request, contact us at ezra@ezyprecision.com.
8. Children's privacy
The Site and Services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
9. Security
We use reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when we post the updated version on the Site. The effective date above shows when this policy was last updated.
11. Contact
Questions about this Privacy Policy or your information? Contact us at ezra@ezyprecision.com.